After-sales policy
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Return and exchange policy
Within 15 days from the date of receipt, SYLPH smart hair dryer can be replaced or repaired in case of non-human damage to its performance. The complimentary goods are not included in the scope of replacement, and the logistics costs incurred shall be borne by the company.
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Warranty period
The warranty period of hair dryer body, hair dryer power supply, main components motor and circuit board is 2 years, and the warranty period of power supply, seals and other accessories is 1 year.
Non-insurance policy
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- The validity period of San Bao has expired
- Damage caused by human factors
- Any damage caused by use, maintenance and adjustment not in accordance with the requirements of the User's Manual
- No warranty card, invoice or warranty card is inconsistent with invoice information
- Failure or damage caused by forced use of this product beyond normal use conditions
- Remove or repair without authorization of the origin of species
- Malicious damage to warranty card content and product information, including fuzzy damage, self-tearing, tampering, etc
- Other failures and damages not caused by the design, manufacturing, quality and other problems of the product itself