FAQs

SYLPH is a brand of compact, lightweight hair dryers designed around a simple idea: a dryer should be small enough to take anywhere and still perform like a full-size one. Our flagship, SYLPH 2, weighs 248g and uses a 110,000 rpm brushless motor to produce 21 m/s of airflow.

SYLPH products are available directly from our official store at sylph.tech, and through our Amazon US storefront. Buying from our official store ensures you receive the correct voltage version for your country and full warranty support.

• SYLPH 2 — our flagship compact travel dryer. 248g, 110,000 rpm motor, 21 m/s airflow, stepless airflow control. Built for travel and daily use on the go.
• SYLPH TURBO — our home performance model. Designed for family use with higher airflow capacity, a 82.5° handle angle and a rotating cord that resists tangling.
• SYLPH LOVELY — our model for younger users. 248g, 105,000 rpm motor, with an intelligent mode that uses softer airflow and a lower temperature.

Two things matter more than wattage: motor speed and airflow. SYLPH 2 uses a 110,000 rpm brushless motor to produce 21 m/s of airflow, which removes surface water from the hair faster than a conventional dryer — so the hair spends less time under heat, not more.

Yes. SYLPH hair dryers include a high-voltage negative ion module that helps neutralise static and smooth the hair cuticle as you dry. SYLPH 2 outputs up to 200 million negative ions.

SYLPH 2 has four temperature modes:

• Intelligent (purple) — automatically adjusts temperature as your hair dries
• Styling (red) — 78°C
• Gentle (yellow) — 58°C
• Natural (blue) — room temperature

Airflow is stepless: instead of fixed speed steps, the slider lets you dial airflow up or down continuously.

Conventional dryers can overheat when the air outlet is partly covered — for example when the nozzle is held close to the scalp. SYLPH places a high-frequency sensor at the air outlet that reads the outlet temperature 100 times per second and adjusts the heating element through the control chip, so the output temperature stays stable instead of climbing.

Every electrical appliance — including hair dryers, phones and microwave ovens — produces a low-frequency electromagnetic field (EMF) while it operates. This is not the same as the ionising radiation associated with X-rays. Like all electrical products sold in a given market, SYLPH dryers are tested to comply with that market's electromagnetic compatibility requirements (FCC in the United States, CE in Europe, PSE in Japan).

SYLPH hair dryers are built in region-specific versions, each matched to one destination market's power standard. A version made for one region is not designed to run on another region's supply. If you regularly travel between two countries, you will need the version that matches each one — or the correct version for where you will use it most.

No — as long as the version you own matches the country you are using it in. A voltage converter is only relevant when the power systems differ, and for a high-wattage appliance like a hair dryer it is rarely a practical solution.

A plug adapter changes only the shape of the plug so it fits the wall socket. It does not change the voltage reaching the dryer. An adapter alone will not make a dryer work on a power system it was not built for.

Yes — LOVELY is designed specifically for younger users. Its intelligent mode uses a softer airflow and a lower temperature than our adult models, and it is built around the same compact 248g body so a child can hold it comfortably. Each version is certified for its destination market (FCC for the United States, CE for Europe, PSE for Japan).

As a general guideline, children under 8 should have an adult helping them, and children 8 and older can typically begin using it independently — with supervision at first. What matters most is that your child understands not to touch the air outlet, keeps the dryer moving rather than holding it in one spot, and asks for help if anything feels uncomfortable. No child of any age should use an electrical appliance in the bathroom unattended near water.

SYLPH dryers use an imported PC composite body with added high-strength glass fibre, which improves impact resistance, chemical resistance and heat resistance. Each unit is put through durability testing that includes drop, cable-flex and button-press cycles before release.

SYLPH hair dryers come with a 1-year warranty on the unit as standard. When you register your product after purchase, the warranty is extended to 2 years. If you believe your dryer has a manufacturing fault, reach us through our contact page and we will help you resolve it. This does not affect your statutory rights.

Shipping times and costs vary by destination. See our shipping policy for current estimates and delivery details.

See our refund and return policy for eligibility, timelines and how to start a return.

Reach us through our contact page — we usually reply within one business day.